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Knowledge base

Setup guides, billing notes and announcements

Everything we would otherwise repeat in tickets. Readable without an account, in both languages.

Getting started

Reinstalling and recovering8/5/2026How long a clean reinstall takes, what it erases, and what happens when hardware fails.
Connecting to your machine for the first time8/2/2026What to do once the handover email arrives: SSH, screen sharing, and the first thing you should change.

Integration API

Using the integration API8/8/2026Query services, read traffic and submit power actions with an API token, so machines fit into your own tooling.

Billing

Balance, invoices and renewals8/6/2026Why everything settles from balance, when auto-renew charges, and what happens if you fall behind.

Announcements

Still stuck? Open a ticket and a person will answer: support@fucker.sh